Last Updated: February 13, 2026
Should Client need to reschedule Client’s Procedure, Client must do so by providing written notice to Facilitator via email to [email protected] at least thirty-one (31) days prior to the date of the scheduled Procedure (as set forth in Client’s Facilitation Agreement). This allows for ease of scheduling and ensures that Client is able to secure an alternative date for the Procedure. No fees will be charged for the first rescheduling if notice is timely provided by Client.
If Client reschedules the Procedure less than thirty-one (31) days prior to the scheduled Procedure date, or if Client has previously rescheduled the Procedure, Client will be subject to a rescheduling fee of $500 for bariatric procedures, $1,000 for plastic procedures, and $1,000 for stem cell procedures.
If Client cancels the Procedure more than one (1) day prior to the scheduled Procedure date and does not reschedule, Client will be subject to a termination fee of $500 for bariatric procedures, $1,000 for plastic procedures, and $1,000 for stem cell procedures.
If Client cancels the Procedure twenty-four (24) or fewer hours prior to the scheduled Procedure date, Client will be subject to a termination fee of $500 for bariatric procedures, $1,000 for plastic procedures, and $1,000 for stem cell procedures plus all expenses incurred (including, but not limited to, travel, transportation, and lodging expenses, as well as any expenses related to the Procedure that were incurred by the Health Care Provider and passed along to Facilitator or Client (collectively “Charges Incurred”)).
In the event Client fails to pay any amounts due within fourteen (14) calendar days of the scheduled Procedure date, Client understands and agrees that the Procedure will be cancelled, and Client will be subject to a fee of $500 for bariatric procedures, $1,000 for plastic procedures, and $1,000 for stem cell procedures.
If Client arrives for the Procedure and the Health Care Provider determines, for the health and safety of the Client, not to attempt or complete the Procedure, Client will be responsible for all expenses incurred (including all Charges Incurred).
The parties agree that the foregoing termination fees are not intended to be a penalty and are solely intended to compensate Facilitator for costs incurred.
All credit card, debit card, lender or similar fees charged in connection with Client’s payment of the Fee are non-refundable at any time.
Prior to submission of Client’s health history to a Health Care Provider for review, Client is required to pay the Facilitator a Health History Review Fee (“Health History Fee”). The Health History Fee compensates Facilitator for administrative intake and processing costs and services. The Health History Fee is Fifty Dollars ($50) for bariatric procedures and One Hundred Dollars ($100) for plastic surgery and stem cell procedures. The Health History Fee is due upon receipt of Client’s payment and submission of Client’s health history for processing. The Health History Fee is non-refundable under all circumstances, including but not limited to: Client withdrawal, provider denial, medical ineligibility, scheduling delays, or Client decision not to proceed with a Procedure. The Health History Fee is separate from and shall not be credited toward any Procedure cost, deposit, rescheduling fee, or termination fee.
