You Have Questions, We Have Answers.
TRAVEL FAQ
Can I bring someone with me?
Yes!
You are allowed to bring one person with you free of charge. All rooms are equipped to accommodate your guest throughout your stay. Your client coordinator can answer any questions you and your guest may have, including local recommendations. Please keep in mind that your companion can stay for free, but their meals are not included.
Do you ever have trouble crossing the border between Mexico and the U.S.?
No!
The facilities we work with are issued a special medical tourism pass to ensure a hassle-free border crossing!
Do you book my airfare?
Unfortunately, no we do not provide that service.
You are responsible for your travel to San Diego. Once you have your flight info, you send it to us so we can arrange for pick up at the airport and take you to your hotel and surgical facility in Tijuana, Mexico.
I’ve never traveled to Mexico. Is it safe?
Yes!
Nearly 40 million Americans safely travel to Mexico every year. Many of those people had already been and chose to keep going back. The more important question is about your medical safety. This is where choosing a trustworthy organization like TreVita is important. We do in-depth research on potential business partners and get to know them before working with them. So you can trust that you will receive high-quality care and overall experience when using our services. If you are unfamiliar with the area and/or do not speak the language, the chances of receiving the same quality of care and services you would have received through an organization like TreVita are low.
How do I get from the San Diego Airport to Mexico?
We have you covered.
Transportation to and from the airport is on us. One of our dedicated drivers will pick you up from the airport and take you directly to your hotel and surgical center in Tijuana. At the end of your stay, we will drive you back to the San Diego Airport.
How do I communicate with the Doctors? I don’t speak Spanish.
All of our client coordinators and surgeons speak English and there is always a fluent English-speaking staff member on the floor at all times (even after hours).
How long has TreVita been in business?
TreVita has been in business since 2018, but our team and our subject matter experts have many decades of combined experience. Our partner facilities and medical staff are some of the best available with long track records of success and quality patient care.
MEDICAL FAQ
What happens if I have a medical issue with my surgery once I return to the U.S.?
The risks of a complication vary by surgical procedure. Your bariatric surgeon will review the potential risks and complications with you before surgery. If you have a complication after discharge from the hospital, your bariatric surgeon and their teams will assist you in solving the issue.
How do I know which procedure I need?
Your surgeon will advise on that. When you fill out your application and medical questionnaire, we send it to your chosen surgical facility. The doctor will review the information you provide and discuss your best surgical options with you. Then he or she will approve you for one of the procedures offered that best addresses your medical concerns.
How much weight loss can I expect and how long will it take?
Post-operative weight loss can vary greatly between patients and procedures performed, but historically we’ve seen somewhere between 50%-70% total excess weight loss in the first 6 months.
How long will the weight loss surgery take? How long is recovery?
Surgery time and recovery is often specific to the patient and the procedure being performed. That said, most procedures take less than a few hours with a total hospital day not exceeding 3 nights. If, however, you’d like additional time to recover and relax, rooms are available in the hospital’s “hotel” wing for an additional cost. Specific instructions for post-operative recovery once you’re back in the U.S. will be provided by your surgeon.
Will I have support after weight loss surgery?
After your surgery you retain the ability to communicate with your surgeon and their staff. Additionally, you will have access to the TreVita Wellness Subscription to empower and guide you as progress.
What's the minimum age to use TreVita's services for weight loss surgery?
You must be at least 18 years old, or the age of legal majority in your jurisdiction of residence, to register with and use the TreVita service.
PRICING & FINANCING FAQ
How much does weight loss surgery cost?
When shopping for medical tourism services you’ll likely find a broad range of prices between different procedures, surgeons, and facilities. This is because not all procedures cost the same amount and not all facilities/surgeons are made equal. The same can be said of services like travel, recovery accommodations and follow-up care. There are also differences between how providers will display their prices: some are all-inclusive, while others are full of hidden fees.
What are your payment options?
We accept several convenient payment methods. You can find more information here.
Do you provide financing?
TreVita now offers financing! Starting as little as $192/month. Sundance Medical Financing is proud to be the exclusive lender for TreVita – the most trusted and customer – focused medical tourism company specializing in bariatric procedures.
What is your refund / cancellation policy?
Click here to read our Cancellation Policy.
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